Fifteen years ago, we had few clients, little experience, and just enough money to keep the lights on.

One afternoon, a client asked a simple question that would change everything:

“Do you do ISNetworld^®?”

When I logged into their account for the first time, my stomach dropped. The dashboard looked like a foreign language with no dictionary.

Meanwhile, the stakes couldn’t have been higher—our client had over $100,000 worth of work waiting, but only if we could get them an “A” or “B” grade. We felt personally responsible and utterly incompetent.

That’s when the grind began.

Roxanne sat on the couch with her laptop perched on her knees, typing safety programs late into the night.

I spent hours answering thousands of ISNetworld^® questions and uploading OSHA logs. Every time we thought we nailed it, ISNetworld^® found a reason to send us back to square one. It was like trying to climb a mountain that kept growing taller.

Day after day, we pushed forward. And then—finally—after a week of long nights and endless rejections, the screen lit up with the result we had prayed for.

An “A.”

We just stared at it in disbelief. My heart pounded in my chest. Roxanne smiled with the satisfaction that only comes after great effort. 

Our client was ecstatic.

Then he asked the question that changed the entire course of our business:

“How else can my business profit from my ISNetworld^® account?”

Of course—ISNetworld^® wasn’t just about compliance.

It was about money.

It was about opening doors to bigger contracts, better clients, more profit.

Word spread. Other contractors started asking us to set up their accounts. With each account, we learned more, we got better and faster.

What once took us weeks to accomplish we now do in less than 24 hours.

We invested over $100,000 in proprietary software to streamline the process. We expanded our safety program library. We built a team.

We created resources our clients couldn’t find anywhere else.

We even built software that ensures OSHA log mistakes don’t cost our clients thousands in fees each year.

And because we know what it’s like to sit across from an OSHA inspector, every client gets their safety manual in Spanish—because one request from an inspector could otherwise mean thousands in fines.